Terms of Service

Effective Date: June 19, 2026  |  Last Updated: June 19, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Marcos ("Company," "we," "us," or "our"), the operator of the website located at eatpizza-marcos.click (the "Website"). By accessing, browsing, or using this Website in any manner — including placing an order, creating an account, submitting information, or simply viewing content — you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference.

If you are accessing or using this Website on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and in such case, "you" and "your" shall refer to that entity. If you do not have such authority, or if you do not agree to these Terms, you must not access or use this Website.

These Terms apply to all visitors, users, and others who access or use the services provided through eatpizza-marcos.click, including but not limited to online food ordering, menu browsing, promotional offers, and any other features or content offered on the Website. Your continued use of the Website following the posting of any changes to these Terms shall constitute your acceptance of those changes.

You must be at least 18 years of age or the age of majority in your jurisdiction to use this Website and place orders. By using this Website, you represent and warrant that you meet this age requirement. If you are under the age of 18, you may only use this Website with the involvement, supervision, and consent of a parent or legal guardian who agrees to be bound by these Terms.

2. Description of Services

Marcos is a food service business operating in the United States. Through our Website at eatpizza-marcos.click, we provide the following services to our customers:

• Online Menu Browsing: Users can browse our current menu offerings, including pizzas, sides, beverages, desserts, and other food items, along with descriptions, ingredients, and pricing information.
• Online Ordering: Users may place orders for food and beverage items directly through our Website, subject to availability and operating hours.
• Delivery Services: Where available in your area, we offer delivery of food orders to addresses within our designated delivery zone.
• Pickup/Carryout Services: Customers may place orders online for in-store pickup at our designated location(s).
• Promotional Offers and Coupons: We may offer special deals, discounts, loyalty rewards, or promotional codes to eligible users from time to time.
• Account Management: Users may create and manage accounts on our Website to save preferences, track order history, and access exclusive offers.
• Customer Support: We provide customer support via email and other communication channels to assist with orders, complaints, and inquiries.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services. Menu items, prices, availability, and delivery zones are subject to change without notice.

All food items are prepared in facilities that may handle common allergens including but not limited to gluten, dairy, eggs, nuts, soy, and shellfish. It is the customer's responsibility to inform us of any dietary restrictions, allergies, or special requirements before placing an order. We cannot guarantee that our food items are free from any specific allergen.

3. User Obligations and Prohibited Activities

3.1 User Obligations

As a user of our Website and services, you agree to:

• Provide accurate, current, and complete information when creating an account or placing an order, including your name, delivery address, contact information, and payment details.
• Maintain the confidentiality of your account login credentials and notify us immediately of any unauthorized use of your account or any other breach of security.
• Be responsible for all activity that occurs under your account, whether or not authorized by you.
• Use the Website only for lawful purposes and in a manner consistent with all applicable local, state, and federal laws and regulations.
• Promptly pay for all orders placed through your account in accordance with our payment terms.
• Ensure that someone of appropriate age is present at the delivery address to receive the order.
• Review all order details carefully before confirming and submitting an order.
• Treat our staff, delivery personnel, and other users with respect and dignity at all times.

3.2 Prohibited Activities

You agree that you will NOT engage in any of the following activities in connection with your use of our Website or services:

• Fraudulent Activity: Using false identities, stolen payment information, or fraudulent methods to place orders or obtain discounts or refunds to which you are not entitled.
• Unauthorized Access: Attempting to gain unauthorized access to our systems, servers, databases, or other accounts, or bypassing any security measures we have implemented.
• Data Scraping: Using automated tools, bots, scrapers, or other means to extract data from our Website without our express written permission.
• Interference: Introducing viruses, malware, or other malicious code that may damage or interfere with the operation of our Website or systems.
• Harassment: Harassing, threatening, or intimidating our employees, contractors, delivery personnel, or other users.
• Spam and Unsolicited Communications: Sending unsolicited commercial messages, spam, or other forms of unauthorized advertising through our Website or using our contact information.
• Misuse of Promotions: Creating multiple accounts or otherwise misusing promotional codes, loyalty rewards, or discount offers in a manner not intended by us.
• Intellectual Property Infringement: Reproducing, copying, modifying, distributing, or creating derivative works from any content on our Website without our prior written consent.
• False Reviews or Feedback: Submitting false, misleading, defamatory, or fake reviews, ratings, or testimonials about our products or services.
• Illegal Activities: Using our Website or services for any purpose that violates applicable local, state, or federal law, including the laws of the United States.
• Resale: Purchasing food items through our Website for the purpose of resale or commercial redistribution without our prior written authorization.

We reserve the right to investigate any suspected violations of these prohibitions and, at our sole discretion, to take appropriate action including suspending or terminating your account, refusing future orders, reporting violations to law enforcement authorities, and pursuing any other legal remedies available to us.

4. Account Registration and Security

While certain features of our Website may be accessible without creating an account, some functionalities — such as order tracking, saved preferences, and access to loyalty programs — may require registration. When creating an account, you agree to provide truthful and complete information. You are solely responsible for maintaining the confidentiality of your password and account credentials. We will not be liable for any loss or damage arising from your failure to protect your account information. You may not transfer your account to any other person without our prior written consent.

5. Ordering and Payment Terms

5.1 Placing Orders

All orders placed through eatpizza-marcos.click are subject to acceptance by us. We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to situations where: the ordered item is no longer available; there is an error in pricing or description; the delivery address is outside our service area; or we have reasonable grounds to suspect fraudulent activity.

Once you submit an order and receive a confirmation, a binding contract is formed between you and Marcos for the provision of the ordered items. It is your responsibility to review your order summary carefully before completing checkout, as changes or cancellations after confirmation may not always be possible due to the perishable nature of food products.

5.2 Pricing

All prices listed on our Website are in United States Dollars (USD) and are inclusive of applicable taxes where stated. Prices are subject to change without notice. In the event of a pricing error, we reserve the right to cancel the affected order and notify you accordingly. Delivery fees, service charges, and applicable taxes will be clearly displayed before you confirm your order.

5.3 Payment Methods

We accept various forms of payment, which may include major credit cards (Visa, MasterCard, American Express, Discover), debit cards, and other electronic payment methods as displayed on our Website at checkout. By providing payment information, you represent and warrant that you are authorized to use the selected payment method and that the information you provide is accurate and complete.

We use industry-standard encryption and security measures to protect your payment information. However, we cannot guarantee that unauthorized third parties will never be able to defeat our security measures. By providing payment information, you acknowledge and accept these inherent risks associated with online transactions.

5.4 Refunds and Cancellations

Due to the nature of food products, all sales are generally final. However, if you receive an order that is incorrect, incomplete, or unsatisfactory due to our error, please contact us at [email protected] within a reasonable time of receiving your order. We will review your claim and, at our discretion, may offer a replacement, store credit, or refund as appropriate. We are not obligated to issue refunds for orders that have been delivered as described and in good condition.

6. Delivery Terms

Estimated delivery times provided on our Website are approximations only and are not guaranteed. Actual delivery times may vary due to factors beyond our control, including traffic conditions, weather, high order volumes, and other circumstances. We are not liable for delays in delivery.

It is your responsibility to ensure that the delivery address you provide is accurate and accessible. If a delivery cannot be completed due to an incorrect address, absence of a recipient, or other circumstances within your control, you may not be entitled to a refund. Risk of loss and title for food items pass to you upon delivery to the address you specified.

7. Intellectual Property Rights

All content available on the Website at eatpizza-marcos.click, including but not limited to text, graphics, logos, photographs, images, video clips, audio content, menu designs, software, and the overall "look and feel" of the Website, is the property of Marcos or its content suppliers and is protected by applicable United States intellectual property laws, including copyright law under Title 17 of the United States Code, trademark law, and other applicable state and federal statutes.

The Marcos name, logo, and all related product and service names, design marks, and slogans are trademarks or service marks of Marcos. You are not permitted to use such marks without the prior written consent of Marcos. Nothing in these Terms shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark displayed on the Website without our written permission.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website and its content solely for personal, non-commercial purposes related to browsing our menu and placing orders. This license does not include the right to:

• Reproduce, duplicate, copy, sell, resell, or otherwise exploit any portion of the Website or its content for commercial purposes without our express written consent;
• Use data mining, robots, or similar data-gathering and extraction tools on the Website;
• Frame or mirror any portion of the Website without our prior written authorization;
• Modify or create derivative works based upon the Website or its content.

Any unauthorized use of our intellectual property shall immediately terminate the limited license granted herein, without prejudice to any other remedies available to us under law or equity.

8. Disclaimer of Warranties

To the fullest extent permissible under applicable law, Marcos expressly disclaims all warranties, express or implied, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement;
• Warranties that the Website will be uninterrupted, error-free, secure, or free of viruses or other harmful components;
• Warranties regarding the accuracy, completeness, timeliness, or reliability of any content, menu information, or pricing displayed on the Website;
• Warranties that orders will be fulfilled within any specific timeframe;
• Warranties regarding the suitability of food items for individuals with specific dietary restrictions, allergies, or medical conditions.

Some jurisdictions do not allow the exclusion of implied warranties. In such cases, the above exclusions may not apply to you, but we disclaim all warranties to the maximum extent permitted by applicable law in your jurisdiction.

9. Limitation of Liability

To the fullest extent permitted by applicable United States federal and state law, Marcos, its owners, officers, directors, employees, agents, contractors, affiliates, successors, and assigns shall not be liable for any indirect, incidental, special, exemplary, consequential, punitive, or other indirect damages of any kind, including but not limited to:

• Loss of revenue, profits, or anticipated savings;
• Loss of goodwill or reputation;
• Loss or corruption of data or information;
• Business interruption losses;
• Personal injury or property damage not resulting from our gross negligence or willful misconduct;
• Any damages resulting from your reliance on information or content posted on our Website;
• Any damages arising from unauthorized access to or use of our servers or any personal information stored therein.

In no event shall the total cumulative liability of Marcos to you for any claims arising out of or related to your use of the Website or our services exceed the greater of: (a) the total amount paid by you to Marcos in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) One Hundred United States Dollars ($100.00 USD).

The limitations of liability set forth herein reflect a fair allocation of risk between the parties and form an essential basis of the bargain between us. These limitations shall apply even if any limited remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

10. Indemnification

You agree to defend, indemnify, and hold harmless Marcos and its owners, officers, directors, employees, agents, contractors, licensors, service providers, subcontractors, suppliers, and affiliates (collectively, the "Indemnified Parties") from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service;
• Your use or misuse of the Website or our services;
• Your violation of any applicable law, regulation, or third-party rights;
• Any content or information you submit, post, transmit, or otherwise make available through the Website;
• Your negligence, willful misconduct, or fraud;
• Any dispute between you and a third party arising from your use of our services;
• Your violation of any rights of any other person or entity.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate fully with us in asserting any available defenses. This indemnification obligation will survive the termination of these Terms and your use of our Website.

11. Third-Party Links and Services

Our Website may contain links to third-party websites, applications, or services that are not owned or controlled by Marcos. These links are provided for your convenience and informational purposes only. We have no control over the content, privacy practices, or policies of any third-party websites, and we make no representations or warranties about them.

The inclusion of any link to a third-party website does not constitute or imply our endorsement of that website, its content, or any products or services offered thereon. We strongly encourage you to review the terms of service and privacy policies of any third-party websites you visit. We shall not be liable for any damages or losses caused by or in connection with your use of any third-party website or service.

12. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of your personal information in connection with the Website and our services is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Website and services, you consent to the collection and use of your information as described in our Privacy Policy.

We comply with applicable United States privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) to the extent applicable, as well as the Federal Trade Commission Act (FTC Act) governing consumer protection and unfair or deceptive practices. For customers located in California, additional rights may apply as described in our Privacy Policy.

13. Governing Law and Jurisdiction

These Terms of Service and any dispute, claim, or controversy arising out of or relating to these Terms, the Website, or our services shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Marcos is registered and operates, without regard to its conflict of law provisions.

You agree that any legal action or proceeding arising out of or relating to these Terms or your use of the Website shall be brought exclusively in the federal or state courts of competent jurisdiction located in the United States, and you hereby irrevocably submit to the personal jurisdiction of such courts for that purpose. You waive any objection to the laying of venue of any such proceeding in those courts, and you waive any objection that such courts are an inconvenient forum.

These Terms shall be interpreted in accordance with applicable federal consumer protection laws, including the Federal Trade Commission Act (15 U.S.C. § 45 et seq.), and any applicable state-specific consumer protection statutes. Nothing in these Terms shall limit any rights you may have under applicable consumer protection laws that cannot be waived by agreement.

14. Dispute Resolution

14.1 Informal Resolution

In the event of any dispute, claim, or controversy between you and Marcos arising out of or relating to these Terms or your use of our services (each, a "Dispute"), both parties agree to first attempt to resolve the Dispute informally. Before initiating any formal legal proceedings, you must contact us at [email protected] with a written description of the Dispute, your name and contact information, and the specific relief sought. We will attempt to respond within thirty (30) days of receipt. If the Dispute is not resolved within sixty (60) days after submission, either party may proceed to formal dispute resolution as described below.

14.2 Binding Arbitration

If informal resolution is unsuccessful, any Dispute shall be resolved through binding individual arbitration, rather than in court, except as provided below. The arbitration shall be conducted by a recognized arbitration organization under its applicable commercial arbitration rules. The arbitration shall be conducted in the English language. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

14.3 Class Action Waiver

14.4 Exceptions

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's intellectual property rights or confidential information. Claims for such relief may be brought in the appropriate courts without first engaging in the informal resolution or arbitration process described above.

15. Term and Termination

15.1 Term

These Terms of Service shall remain in full force and effect for as long as you access or use the Website or our services, and shall survive the termination of your account or your cessation of use of the Website with respect to provisions that by their nature should survive, including but not limited to sections on intellectual property, disclaimer of warranties, limitation of liability, indemnification, and governing law.

15.2 Termination by You

You may terminate your account at any time by contacting us at [email protected] and requesting account deletion. Upon termination, your right to use the Website and access your account will immediately cease. Termination of your account does not relieve you of any obligations incurred prior to termination, including payment for orders already placed.

15.3 Termination by Marcos

We reserve the right to suspend, disable, or permanently terminate your account and/or your access to the Website at any time, with or without cause or prior notice, including but not limited to the following circumstances:

• Violation of any provision of these Terms;
• Fraudulent or unlawful activity;
• Conduct that we, in our sole discretion, determine to be harmful to other users, our business, or third parties;
• Chargebacks, disputes, or non-payment;
• Requests from law enforcement or other governmental authorities;
• Extended periods of account inactivity;
• Discontinuation of our services.

15.4 Effects of Termination

Upon termination of your account for any reason: your license to use the Website and services immediately terminates; we may delete your account data in accordance with our Privacy Policy; and any pending orders at the time of termination will be handled on a case-by-case basis at our discretion. We shall not be liable to you or any third party for any termination of your access to the Website or services.

16. Changes to These Terms

We reserve the right to modify, revise, update, or replace these Terms of Service at any time in our sole discretion. When we make changes, we will update the "Last Updated" date at the top of this page. In the event of material changes that significantly affect your rights or obligations, we will make reasonable efforts to notify you, which may include sending an email to the address associated with your account, posting a notice on our Website, or other means of communication we deem appropriate.

Your continued use of the Website or our services after the effective date of any revised Terms constitutes your acceptance of those changes. We encourage you to review these Terms periodically to stay informed of any updates. If you do not agree to the revised Terms, you must stop using the Website and, if applicable, delete your account.

Notwithstanding the foregoing, we may not retroactively change these Terms with respect to orders you have already placed and confirmed prior to the effective date of the change.

17. Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction or arbitrator under applicable law, such provision shall be deemed modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, severed from these Terms. The invalidity, illegality, or unenforceability of any particular provision shall not affect the validity, legality, or enforceability of any other provision of these Terms, which shall remain in full force and effect as if the invalid, illegal, or unenforceable provision had never been included.

In particular, if the class action waiver provision in the Dispute Resolution section is found unenforceable, the arbitration provision shall be severed in its entirety, and disputes shall be resolved in court, as provided in the Governing Law section above.

18. Entire Agreement and Waiver

These Terms of Service, together with our Privacy Policy and any other legal notices or policies published by us on the Website, constitute the entire agreement between you and Marcos with respect to your use of the Website and services, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding such subject matter.

Our failure to enforce any right or provision of these Terms shall not be considered a waiver of those rights. No waiver of any breach or default of any provision of these Terms shall be deemed a waiver of any subsequent breach or default, and shall not affect the other terms of these Terms. A waiver of any provision of these Terms shall be effective only if given in writing and signed by an authorized representative of Marcos.

19. Force Majeure

Marcos shall not be liable for any failure or delay in the performance of its obligations under these Terms to the extent that such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to: acts of God, natural disasters, pandemic or epidemic, fire, flood, earthquake, storm, government actions, civil unrest, terrorism, war, labor strikes, power outages, internet service disruptions, supply chain failures, or any other cause beyond our reasonable control ("Force Majeure Event").

In the event of a Force Majeure Event, we will use commercially reasonable efforts to notify you and to resume performance as soon as practicable. If a Force Majeure Event continues for an extended period, we may, at our discretion, offer alternative solutions or cancel affected orders with appropriate notice.

20. Electronic Communications and Consent

By using our Website and services, you consent to receive communications from us electronically. We may communicate with you by email, by posting notices on the Website, or through other electronic means. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

If you have provided us with your phone number, you may consent to receive text message (SMS) communications from us regarding your orders, promotions, and account updates. Standard message and data rates may apply. You may opt out of text message communications at any time by following the opt-out instructions provided in each message or by contacting us at the information below.

21. Accessibility

Marcos is committed to ensuring that our Website is accessible to individuals with disabilities. We strive to comply with applicable accessibility standards, including the Web Content Accessibility Guidelines (WCAG). If you experience any difficulty accessing our Website or any of its content, please contact us at [email protected] and we will make reasonable efforts to assist you.

22. Contact Information

If you have any questions, concerns, or inquiries regarding these Terms of Service, your account, your orders, or our services, please do not hesitate to contact us using the information provided below. We will make every reasonable effort to respond to your inquiry in a timely manner.

For legal notices required under these Terms, please send written communications to our email address above with the subject line "LEGAL NOTICE." We recommend that you retain a copy of any communication you send to us for your records.